Fear of Loss More Powerful than Fear of Gain

marketing

Have you been listening in?

Last night was the second session of the League of Extraordinary Minds, and what a great two hours it was.

While you as a home stager might not think that the internationally famous panelists that are participating in the program have anything to offer a small business like yours, you would be wrong.

I took a ton of notes last night, and got a lot of actionable ideas in the process. One I will share with you today is the understanding that people buy emotionally, and that they are motivated more by fear of loss than by hope of gain.

As an example a person is far more likely to take action to avoid suffering a $20 loss than they would be to gain $20.

What this may mean to a home stager, is that your clients are more likely to respond to a pitch that focuses on their risk of having to pay double mortgage payments, than they are to the hope of getting a higher price from a well staged home.

They may similarly respond to a pitch that details all the work they will have to do by themselves and the drudgery entailed rather than to the freedom they may enjoy by letting you do it for them.

That doesn’t mean the positive doesn’t matter, but rather that the loss elements are more effective in selling your services.

Now there was a lot more that I pulled out of last night, but I thought I would share that one.  It’s up to you to think about how you could apply that knowledge in your own interactions with prospects.

Replays of the League of Extraordinary Minds sessions are not available, as they are being turned into paid products.  But you are able to sign up and listen in to the remaining sessions for free, if you register at League of Extraordinary Minds. The next session is at 8PM, your time, next Thursday, no matter where in the world you are.

I encourage you to register and to listen in.  There have been two sessions so far and 7 to go. The first two have been very powerful, and have lead me to make several changes to the way I do things.  I am confident that you too will find value in each of them as well.

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The simplest and easiest way to get prospective customers to call you, beyond word of mouth, is a properly completed Google Place's Page. They are free, powerful and easy to maintain, once you have them set up properly. I share tips on this blog from time to time on this blog about how best to do so. I also have been known to hire myself out on occasion to help others get it done for them. If you would like to get your Google Places Page properly set up send me an email at enetwal@gmail.com and put "Free Initial Evaluation" or something similar in the subject line. Be sure to include your current web site and contact info.

6 Comments

6 Responses

  1. Andre Arnett- Follow This Person on Twitter
     •  November 6, 2009 @5:52 pm

    The makings of a good series with some fabulous information. It seems like you have picked up some good tips and I can read the excitement in your post. Will have to spend some time giving a listen. Thanks.
    .-= Andre Arnett´s last blog ..Secrets To Writing A Sales Page For A Niche You Know Nothing About =-.

  2. Allegra Dioguardi- Follow This Person on Twitter
     •  November 7, 2009 @7:49 am

    Earl,
    That is a fascinating tid-bit and it makes sense. I’m going to use that idea in my marketing efforts. I’ll try the “sell faster” aspect vs. the “sell higher”. I do think that the potential of future gain is like paper money to people, it isn’t real. Thanks!

  3. ETN  •  November 9, 2009 @6:37 pm

    I think the take the burden off my back approach may work as well. While a move to a new location may be exciting, the getting ready for the move has got to be a burden. (It’s kept my wife and I in the same house for decades.) By identifying the “pain” and bring it to the prospects attention, and then offering to help resolve it with your services. How many hours will it take to clear that clutter etc.

  4. ETN  •  November 9, 2009 @6:41 pm

    Yes, I am pretty pumped by the series. I am looking forward to the next one on Thursday. It’s really great that they have set this up so people can listen in for free. http://cli.gs/TWJynN Since they are going to be selling the product, there aren’t any replays. So its imperative you listen in when they are live in your area.

  5. Doug Champigny- Follow This Person on Twitter
     •  November 12, 2009 @6:57 pm

    The point you make is a very valid one, Earl – studies in the 1970′s showed the insurance industry the same thing, which is why they pay their employees well and heap on the benefits – they realize that the fear of losing all that is more motivational than the old ‘carrot before the horse’ system of promising future benefits for improved output now.

    Which all goes to prove your original thesis – people are people, regardless of how they earn a living – so many of the same traits are evident across all industries. That’s why this League series is so valuable to your home staging readers!
    .-= Doug Champigny´s last blog ..Internet Super Stars Conference – Meet Teri & Doug Champigny Live In Orlando! =-.

  6. Awnings Durban  •  August 10, 2011 @7:47 am

    I guess that is just the way society has trained us to think. People are afraid of losing things only because they have lost so much in the past. Why should someone fear gain? Because it results in change, and nobody should appreciate change. Things are fine the way they are.

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